Privacy Policy

Champolo Store ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Place an order
• Sign up for our newsletter
• Contact us via WhatsApp, email, or our contact form
• Submit a product review
• Participate in promotions or surveys

This information may include your name, email address, phone number, delivery address, payment details, and any health-related information you choose to share during consultations.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Provide customer support and wellness consultations
• Send promotional offers and newsletters (with your consent)
• Improve our website, products, and services
• Comply with legal obligations

3. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your payment information is processed securely through trusted third-party providers.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (such as courier companies for delivery) only to the extent necessary to perform their services.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link in our emails.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us via WhatsApp at +233 24 720 4860 or through our Contact page.